In 2020, you must have the right plans to create an exceptional customer experience to win an international patient. To remain competitive, seek innovative technologies increasingly to develop new patient experience and engagement strategies. This will also help you deliver care in a more personalized way, which will further boost the patient experience. CX or Customer Experience has stormed into the medical tourism industry. Engaging patients virtually, such as using a mobile app to contact a doctor, has grown tremendously in recent times.
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